Privacy Policy

1. Introduction

Eagle Home Appraisal Springfield ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appraisal services or visit our website.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (address, phone number, email)
• Property address and details
• Purpose of appraisal
• Payment information
• Communication records

Property Information

For appraisal services, we collect:

• Property characteristics and features
• Photos and measurements
• Public records data
• Comparable sales information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use collected information to:

• Provide professional appraisal services
• Communicate about your appraisal order
• Process payments and maintain records
• Comply with legal and regulatory requirements
• Improve our services and website
• Respond to inquiries and support requests

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Third parties who assist with our business operations
• Legal compliance: When required by law, court order, or regulatory authority
• Professional standards: As required by USPAP or state licensing boards
• With your consent: To parties you authorize to receive your appraisal report

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain appraisal files and related records for a minimum of five (5) years as required by USPAP and state regulations. Other information is retained as long as necessary for the purposes described in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to certain processing activities
• Receive a copy of your information

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: